Shopping Cart

Policies

Terms & Conditions: 

Thank you for visiting rchmndshop.com - a curated, digital extension of our physical Halifax store.  

Due to the limited nature of both the site and products available for sale on rchmndshop.com, ALL transactions are considered final sale.  Orders cannot be cancelled once they have been processed. Should you have any questions concerning sizing / fit etc. please direct those in advance of placing an order to webstore@rchmndshop.com

Availability:

All products listed for sale on rchmndshop.com are in-stock and available for sale.  We endeavour to ensure our inventory is as accurate as possible, however errors can occur.  In the event that an item is oversold we will contact you immediately to either make a substitution or if no suitable option exists, issue you a refund.

Payment:

Visa, Mastercard, American Express and PayPal.  All payments are processed through SHOPIFY PAYMENTS & PayPal.  Tax rates are determined based upon the location of delivery and are charged at checkout.


Pricing:

All pricing on rchmndshop.com is in Canadian Dollars (CAD).  Prices include shipping and applicable taxes will be determined at checkout.  We reserve the right to amend pricing at any point.


Shipping:
 

rchmndshop.com ships within Canada ONLY. We offer FREE SHIPPING on all orders and ship using Expedited Parcel service through Canada Post.  Tracking information will be provided when items are shipped. We DO NOT ship to P.O. boxes as signature upon delivery is required for each shipment.  All orders are processed through our Halifax, NS location.  Shipments will be processed on weekdays, within 24-48 hours of placing an order.  Due to the nature of doing business in Canada, some delays with delivery can occur.


Lost or Damaged Parcels:
 

rchmnd is not responsible for any damage / loss incurred through shipping.  In the event that an item is damaged / lost please deal directly with the shipping company.


Return to sender packages:
 

If your package is not successfully delivered and is sent back to rchmnd, you will be contacted via email with the option of picking up the product in-store, or re-shipping at a rate of $30 CAD per parcel.


Promotion / Discount Codes:

Please note that our promotion codes do not apply to certain designers, limited release product, or discounted items (unless otherwise stated). rchmnd reserves the right to disable a promo code at any time.

Privacy:

rchmnd will NEVER share or sell your personal information.  We take the privacy of our clients seriously and make every effort to ensure a safe and secure shopping environment for all.